Return and Exchange | ||
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Return and Exchange | Return Process | Exchange & Return Process 1. For exchange, contact our customer service. Phone : +84 778.907.909 Email : embe@embesling.com Products can be only exchanged for size change or if it has a manufacturing defect. |
Exchange and Return Period | You can exchange or return the item(s) to us within 3 days of receipt date in the original condition. If there's something wrong with your item, the return request must be submitted within 30 days after the order is delivered. | |
Exchange and Return Shipping Fee | You are responsible for exchange/return shipping fees, if you're returning the item because you changed your mind. If you received product that is faulty, incomplete, or different than the order, we will repair/replace and ship free of charge | |
Refund | Refund Process will take 3 business days, after you have returned your item. - Credit / Debit Card : within 5~15 business days - International Credit Card : Within 60 days | |
Unacceptable Returns and Exchange | Unacceptable Returns and Exchange information | Items worned, altered, or used is not acceptable however, packages opened for examination of the components are allow for return and exchange. - Return or exchange wil not be accepted if requested more than 7 days after receipt of your order - Items damaged or in an unsellable condition - Special offers are not eligible for returns or exchanges - Products must be returned in their original condition and packaging with all included parts. |
Disputing transactions | MEIN CMC try to resolve a dispute as smoothly as possible Services & Privacy Policy will be governed by the laws of Vietnamese law You also consent to the adjudication of any disputes arising in connection with the Issues above in the Vietnamese court. |