Return Policy

Return and Exchange
Return and Exchange	Return Process	Exchange & Return Process 1. For exchange, contact our customer service. Phone: +84 778.907.909 Email: embe@embesling.com Products can be only exchanged for size change or if it has a manufacturing defect.
	Exchange and Return Period	You can exchange or return the item (s) to us within 3 days of receipt date in the original condition. If there's something wrong with your item, the return request must be submitted within 30 days after the order is delivered. Request to exchange product: After 7 days of using the product 1.Shop can only exchange sizes for customers but no exchanging colors. Please select colors carefully before choosing to buy the product. 2.Please do not wash or cut the label of the product before returning or exchanging with shop. Customers can try on before exchanging. Shop will exchange 1-1 for the first time of buying the product. (If customers have cut the label of the product away then Shop will not exchange the new size) Note: If customers want to exchange the size but no longer keep the full package of the product when ship back to shop, shop will only exchange for sizes without adding any other accessories accompanying with the product like the first time customers have ordered.
	Exchange and Return Shipping Fee	You are responsible for exchange/return shipping fees, if you're returning the item because you changed your mind. If you received product that is faulty, incomplete, or different than the order, we will repair/replace and ship free of charge
	Refund	Refund Process will take 3 business days, after you have returned your item. - Credit / Debit Card : within 5~15 business days - International Credit Card : Within 60 days
	Refund Policy	Request a refund when exchanging products: 1. Shop will refund 80% - 792,000 VND excluding 90K shipping fees if customers still keep the full set of products including: (1 carrier + 1 waist band + 1 bag + 1 Instruction book + also box.). Note: A fee of 90K is a fee for customers who try on the product but do not want to buy and want to refund. 1. Shop will refund 60% - 594,000 VND for customers if you are not satisfied with the product and due to your own personal purposes, you cannot use the our Sling products. In addition, if the return products to shop are not combined with all the full set as the original package when Shop shipped for you which included (1 carrier + 1 waist band + 1 carrying bag + 1 instruction book + also box.) then shop will only refund you 70%. 2. Shop will refund 50% - 645,000 VND. If the product has been cut off the label and washed already. 3.Shop will NOT REFUND under any circumstances if the product has been damaged or 1 of the 2 product (Sling/ Waist Band) accessories was lost during customer trial. Please read the Refund Exchange Regulations carefully before you want to exchange or refund with our products. Thank you for all your support in buying EmBe Sling products
Unacceptable Returns and Exchange	Unacceptable Returns and Exchange information	Items worned, altered, or used are not acceptable however, packages opened for examination of the components are allow for return and exchange. - Return or exchange wil not be accepted if requested more than 7 days after receipt of your order - Items damaged or in an unsellable condition - Special offers are not eligible for returns or exchanges - Products must be returned in their original condition and packaging with all included parts.
Disputing transactions		MEIN CMC try to resolve a dispute as smoothly as possible Services & Privacy Policy will be governed by the laws of Vietnamese law You also consent to the adjudication of any disputes arising in connection with the Issues above in the Vietnamese court.